Refund Policy
Refund Policy
Last updated: July 2026
At TechKro, all products are digital downloads. We want you to be fully satisfied with your purchase. Please read our refund policy carefully before placing an order.
1. No Refund on Downloaded Products
Due to the nature of digital products, we do not offer refunds once the product has been downloaded or the download link has been accessed. This is standard practice for all digital goods.
2. Eligible Refund Cases
We will issue a full refund in the following situations:
- You were charged but did not receive a download link
- The file you downloaded is corrupt or completely unusable
- You were charged twice for the same order (duplicate payment)
- Technical error on our end prevented you from accessing the product
3. How to Request a Refund
To request a refund, email us within 48 hours of purchase at:
Please include:
- Your full name
- Email address used for purchase
- Razorpay Payment ID or Order ID
- Reason for refund request
We will review your request and respond within 2 business days.
4. Refund Processing
Approved refunds will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.
5. No Refund for Change of Mind
We do not offer refunds for:
- Change of mind after purchase
- Purchasing the wrong product
- Not reading the product description before buying
We encourage you to read the full product description carefully before purchasing.
6. Contact
For any refund-related queries:
Email: support@techkro.in
Website: techkro.in